Am I The Only Person Who Despises reCAPTCHA?

I’ve decided today that I’m going to boycott sites that use reCAPTCHA. I’m sick and tired of fighting with that thing. I can never, ever read those words. I spent 20 minutes just now trying to register with a site, and refreshed the recaptcha over 70 times! I even attempted to use the spoken version of it, and still couldn’t get it right! This happens to me all the freaking time.... read more

Draw Visitors In – Don’t Push Them Away

Can visitors easily find a good overview of all the blog posts on your site, or do you unintentionally force them to browse through page after page of archived content that only display 3 or 4 posts per page? It’s unlikely many visitors will look beyond the first or second page of archived posts, and most will certainly not scroll through a hundred pages or more just to see what kind of content you... read more

The Road To Enhanced Online Marketing Begins With The User

I attended a webinar presented by a good friend of mine, and it was so great, that I decided to give you the key points that every single one of us, who has any type of website, can use to make our sites better. The webinar was presented by Kim Krause Berg, Search marketing and UX (User Experience) Manager of LiBeck Integrated Marketing, and founder of my favorite forum (where I am also a moderator),... read more

How To Make Your Users Hate You

Rule #1. Don’t frustrate your readers. Rule #2. Don’t make your users mad. Rule #3. Make sure stuff works. Or you can do what two extremely big sites did today that frustrated and angered its users. Scenario #1: A huge travel site, which shall remain nameless, had a problem with its payment form. Every time I filled out the form, it errored out saying that I had failed to supply the... read more