Rule #1. Don’t frustrate your readers.
Rule #2. Don’t make your users mad.
Rule #3. Make sure stuff works.
Or you can do what two extremely big sites did today that frustrated and angered its users.
Scenario #1: A huge travel site, which shall remain nameless, had a problem with its payment form. Every time I filled out the form, it errored out saying that I had failed to supply the...
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After you sweated over the perfect design for your site or blog theme, did you forget one last detail…the favicon? You know that little icon that browsers use to identify a bookmarked Web site? Does your site or blog have its own unique favicon? (Look up. See the purple butterfly just before the dazzlindonna.com blog address in your browser’s address bar? That’s my favicon).
A...
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